Terms & Conditions

VelossaLabs provides a wide range of digital services including but not limited to:

• UI/UX Design
• Web and Mobile App Development
• SaaS Product Strategy & Design
• Branding and Identity
• SEO and Digital Marketing
• Creative and Technical Consultation

All service engagements begin with a clearly defined proposal, scope of work, or quotation. By approving our proposal or sending project requirements, you agree to our process and pricing structure. Any additional work or revision beyond the agreed scope will be charged separately.

• All projects require an advance payment of 50% to initiate work.
• Remaining 50% is payable upon completion or before the final delivery.
• Milestone-based payments may be outlined in your proposal if applicable.
• Late payments beyond 7 days of invoice may result in work stoppage or delays.
• GST or other applicable taxes will be charged in accordance with Indian law.

Projects include a defined number of revisions (usually 2–3 rounds). Additional revisions or change requests post final approval will be billed separately based on hourly/project rate.

Final deliverables will be shared in digital formats such as Figma, PNG, PDF, HTML/CSS/JS, or other agreed file types. Hosting, deployment, or code integration is available as a separate service if not included in the scope.

• Advance payments are non-refundable after project kickoff.
• If a project is cancelled before design or development begins, partial refunds may be considered at our discretion.
• In case of project abandonment from the client side for 30+ days, the project will be considered closed.

• All designs, code, and assets remain the property of VelossaLabs until full payment is received.
• Upon final payment, ownership of the final deliverables is transferred to the client.
• We reserve the right to showcase completed work in our portfolio, unless a formal NDA prohibits it.

Clients are responsible for providing timely feedback, content, and approvals. Delays from the client side may result in project timeline extensions.

If the project requires third-party tools (e.g. plugins, hosting, APIs), the cost will be borne by the client unless otherwise mentioned in the scope.

All confidential information shared by the client will be kept secure and not disclosed without written permission. Similarly, we request clients not to share project files, proposals, or internal strategy documents publicly.

VelossaLabs will not be held responsible for:

• Losses arising from third-party tools or services
• Client-provided content that infringes copyright
• Delays due to force majeure or unforeseen issues

Our liability is limited to the total fees paid for the respective project.

We reserve the right to terminate any project due to breach of terms, non-payment, or abusive behaviour. The client also has the right to terminate, provided payments for completed work are cleared.

These Terms shall be governed by the laws of India. Any disputes shall be resolved under the jurisdiction of courts in Mumbai, Maharashtra.

We may modify these Terms periodically to reflect changes in law or our business operations. Updated versions will be published on this page with the new effective date.